Vintage Lending strongly believes that the responsible use of personal information collected on its websites is critical to its business objectives and reputation.

Your e-mail address and other details will only be retained for providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any Vintage Lending related entity for the purpose intended or as required to be disclosed under law.

By submitting data on the Vintage Lending website, the visitor is providing explicit consent to transmission of data collected on the website.

We treat data as confidential within our firm and require a strict adherence of all our employees to data protection and our confidentiality policies.

All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

Privacy Policy for Vintage Lending A2P Messaging Services

Effective Date: 10/29/2024
Last Updated: 10/29/2024

Introduction
At Vintage Lending, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, share, and protect your personal information when you interact with our messaging services through A2P (Application-to-Person) 10DLC campaigns.

By opting in to our text messaging program, you agree to the terms of this privacy policy. Please review it carefully to understand how your information will be managed.

1. Information We Collect
We collect personal data directly from you when you provide it to us through our website, text messaging campaigns, or during customer interactions. This may include:

• Contact Information: Phone number (used for messaging purposes).
• Opt-In Preferences: Your explicit consent status to receive SMS communications.
• Message History: Logs of messages exchanged between you and our services.
• Technical Information: IP addresses, device types, and other technical data collected when you interact with our services (if applicable).

2. How We Use Your Information
The personal data we collect is used exclusively for the purpose of managing your participation in our messaging programs. This includes:

• Sending transactional messages such as loan status updates, appointment reminders, or other service notifications.
• Sending promotional messages (only if you provide explicit written consent) for offers, updates, and new services.
• Responding to your inquiries or requests through customer support channels.
• Ensuring compliance with regulatory requirements, including message frequency limits and opt-out procedures.

3. Sharing Your Information
We do not share, sell, or rent your SMS opt-in data with unaPiliated third parties for marketing purposes. However, we may share information with trusted third-party vendors to facilitate message delivery and support services, such as:

• Messaging platform providers and aggregators.
• Telecommunication carriers responsible for delivering SMS messages.
• Service providers involved in message analytics and customer support.

All third-party partners are contractually obligated to protect your personal data and only use it for the specified purposes.

4. Your Choices and Rights

• Opt-In Consent: You must provide explicit consent before receiving any promotional messages. Transactional messages are sent based on your service engagement.
• Opt-Out: You may opt out at any time by replying STOP to any message. Once we receive your opt-out request, you will no longer receive further messages from the program.
• Help Requests: For assistance, reply HELP to any message or contact us at 833-466-3674.

5. Data Security

We take appropriate technical, physical, and administrative measures to safeguard your information from unauthorized access, disclosure, or misuse. This includes regular monitoring, encryption, and access controls.

6. Retention and Deletion

We retain your data for as long as it is necessary to provide the messaging services or as required by law. Once you opt out, we will delete or anonymize your information unless it is needed for legal or regulatory purposes.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in legal requirements or service enhancements. Any significant changes will be communicated via a notification on our website or through our messaging services.

8. Contact Us

If you have any questions or concerns about this privacy policy or your data, please contact us at:

Vintage Lending 2102 Business Center Dr. Irvine, CA, 92612
Email:
Phone: 833-466-3674